The main reason is due to the device blocking the app for battery saving purposes.
The device-specific steps below should get your notifications working again. If you've tried this and it's still not working, please contact us at youbo.supplications@gmail.com and we will assist you.
If you have a Samsung device with Android 6 and Smart Manager, do the following:
1. Go to your Smart Manager app and tap on ‘Battery’.
2. Under ‘App Power Saving’, tap ‘Details’.
3. Tap on ‘Daily Supplications’ and tap ‘Disable’.
If you have a Samsung device with Android 7, do the following:
1. Go to your device settings and tap ‘Device Maintenance’, then tap on ‘Battery’.
2. Scroll down and tap ‘Unmonitored apps’, then add Daily Supplications to this list.
3. Go to your phone’s Settings, tap “Applications”, tap “Application Manager”, then tap “Daily Supplications”.
4. Tap “Notifications”, enable “Allow Notifications”, then disable “Hide on lock screen”.
5. In Daily Supplications, tap ‘Settings’, ‘Notifications’, then tap ‘Reactivate notifications’
If you have a Samsung device with Android 8.0 or higher, do the following:
1. Open your phone’s Settings app, tap “Apps”.
2. Tap the three-dot icon in the top right corner, then tap “Special access”.
3. Tap “Optimize battery usage”, then tap “Apps not optimized”.
4. Select “All apps”, find Daily Supplications and disable it here.
5. Go to your device settings and tap ‘Device Maintenance’, then tap on ‘Battery’.
6. Scroll down and tap ‘Unmonitored apps’, then add Daily Supplications to this list.
7. Tap ‘Always Sleeping apps’ and make sure Daily Supplications is not listed there.
If you have a Zenfone device, do the following:
1. Go to your ‘Asus Mobile Manager’.
2. Turn on ‘Allow’ for Daily Supplications.
3. Go to your app launch manager and allow Daily Supplications.
4. Go to battery saving settings and exclude Daily Supplications.
5. Allow Daily Supplications to autostart in your device’s Autostart Manager.
If you have a Huawei device, do the following:
1. Go to ‘Privacy and Security’ in your device settings.
2. Add Daily Supplications to your ‘Protected Apps’.
3. Add Daily Supplications in your Startup apps.
4. Go to screen energy saver settings and allow Daily Supplications to interrupt the screen energy saver.
5. Go to battery settings, tap ‘Lock screen cleanup’ and exclude Daily Supplications.
6. Go to your ‘Settings’, tap ‘Apps’, then ‘Advanced’. Tap ‘Ignore Battery Optimizations’, find Daily Supplications and ignore it (not “Allow”).
If you have a Huawei device with Android 8.0 or higher , do the following:
1. Go to your phone Settings and tap ‘Apps & Notifications’, ‘Apps’, ‘Daily Supplications’, ‘Battery’. Turn off ‘power intensive prompt’, then select ‘Launch’, turn off ‘Manage automatically’ and change it to ‘manually’.Then turn on ‘Auto-launch’, ‘Secondary launch’ and ‘Run in background’.
2. Go back to ‘Apps’, then tap the ‘Settings’ option at the bottom of the app list. Tap ‘Special access’, then ‘Ignore battery optimization’. Tap the arrow on the top right and choose ‘All apps’. Find Daily Supplications in the list of apps and choose ‘Allow’.
3. Go back to ‘Apps’, tap ‘Daily Supplications’, then tap ‘Notifications’. Turn on ‘Allow notifications’, ‘Display in status bar’, ‘Banners’, ‘Lock screen notifications’ and ‘Priority display’.
If you have a Xiaomi device, do the following:
1. Go to your device settings and tap ‘Additional Settings’.
2. Tap ‘Battery & Performance’, ‘Manage Apps Battery Usage’, ‘Choose Apps’.
3. Tap on ‘Daily Supplications’ and choose ‘No Restrictions’.
4. Go to Settings, Permissions, Autostart. Turn on Autostart for Daily Supplications.
5. Go to your Power settings policy and allow Daily Supplications to wake up your device.
6. Open the apps, then press the “Recent Apps”/”App Overview” button (the square button or the button with three horizontal lines).
7. In “Recent Apps”/”App Overview”, find Daily Supplications, and pull down on it to “lock it”, so it never gets cleared. (optional)
If you have a OnePlus device, do the following:
1. Go to your device settings and tap ‘Battery’.
2. Tap ‘Battery Optimization’ from the top right menu icon.
3. Select all apps and disable ‘Daily Supplications’.
4. Go back to ‘Battery Optimization’, then go to ‘Advanced Optimization’ and disable it.
5. Go to your device settings and tap ‘Sound and Notification’.
6. Tap ‘App Notifications’ and tap on ‘Daily Supplications’.
7. Change Daily Supplications to ‘Priority’.
If you have a Leeco Le device:
1. Go to your Phone Manager and tap ‘Power Management’.
2. Tap ‘Protection Applications’ and add Daily Supplications to the protected applications.
3. Go to ‘Settings’, ‘Permissions’, ‘App Permissions’, ‘App List’, then ‘Daily Supplications’.
4. On the options near the bottom, find ‘Alert Window’ under ‘Others’ – set it to ‘Allowed’.
If you have a ZTE Nubia device:
1. Go to ‘Settings’, ‘Apps’, ‘Autostart Management’.
2. Enable ‘Daily Supplications’.
3. From your device’s Home screen, tap the Apps icon, ‘Settings’, ‘Notifications’ (Device section).
4. Tap the Gear icon in the upper-right, tap ‘On the lock screen’ then select ‘Show all notification content’.
If you have an Oppo device:
1. Go to Settings and tap ‘Notification and status bar’.
2. Enable ‘Turn on screen for lockscreen notifications’.
3. Go back to ‘Notification panel & status bar’ and tap ‘Notification Center’.
4. Find ‘Daily Supplications’, then activate ‘Allow Notifications’ and ‘Priority Display’.
5. Go to your phone’s ‘Settings’, ‘Advanced Settings’, ‘Battery Manager’, ‘Protected Apps’.
6. Find ‘Daily Supplications’, and ‘Protect’/’Whitelist’ it.
7. In your phone’s ‘Settings’, tap ‘Apps’, tap ‘Advanced’, tap ‘Ignore Battery Optimizations’.
8. Find ‘Daily Supplications’ and choose to ‘Ignore’ it.
You can also lock the apps to keep them running in the background:
1. Go to the apps overview (where you can see all the running apps).
2. Swipe down to lock or unlock Daily Supplications – when done correctly, you should see a lock icon on the upper left corner of the app.
If you have a Lenovo device:
1. Go into you phone’s Settings and tap “Apps”.
2. Find the app named “Background app management”.
3. Click on it and then select “Disable”.
If you have a Meizu device:
1. Open “Security” and tap “Accelerator”.
2. Tap the cog icon in the top-right corner and open “Memory acceleration whitelist”.
3. Click on “Add to Whitelist” and select Daily Supplications.
4. Go back to “Security” and tap “Permissions”, then “Auto-launched apps” and enable “Daily Supplications”.
5. Go back to “Permissions”, tap “App management”, tap on Daily Supplications, then enable “Notification” and “Auto-launch”.
6. Go back to the main menu for the “Security” app and select “Power”.
7. Open “Standby management” – when in “Standby Management”, the screen title will read “App management”.
8. Allow Daily Supplications here.
If the above steps don’t work:
1. Open the “Security” app, tap “Permission”, tap “Run in background”.
2. Tap “Daily Supplications” and choose “Keep running in background”.
Because Meizu uses the FlymeOS – which is significantly different from most Android operating systems – and not standard Android, you may still experience notification issues.
If you have a Blackberry KEYone device:
1. Go to your phone settings, tap ‘Notifications’, tap the settings icon, tap ‘On the lock screen’, ‘Show all notification content’. Tap on ‘Daily Supplications’ in the list of apps under ‘Notifications’, turn all the options off.
2. On the home screen, swipe down from the top of the screen.
3. Tap “Settings” icon, then “Notifications”.
4. Tap a profile.
5. Tap Customize App Notifications.
6. Tap an app.
7. Change the Sound, Ringtone, Override Profile Volume, Vibrate, LED, LED Color, or Hub Notification settings.
8. To make the updated settings the default notification settings for the app in all of the notification profiles, tap The Set As Default icon.
If you have a Vivo device:
1. Set Daily Supplications in the white list for speedup.
2. Go to “Settings”, “Status bar and notification”, find “Daily Supplications”, turn on the “Allow notification”, “Show on lock screen”, “Badge desktop app icon” and the “Top preview” switches.
3. Please go to “Imanager”, “Power manager”, “Excessive background battery usage” and allow Daily Supplications to continue running when the background power consumption is high.
4. Please go to Settings, tap “More settings”, tap “Applications”, tap “Autostart”, then turn on the switch for “Daily Supplications”.